Terms of Service

Effective Date: June 5, 2026  |  Last Updated: June 5, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dions ("Company," "we," "us," or "our"), governing your access to and use of the website located at dions-eat.click and all associated content, features, functionality, and services offered therein (collectively, the "Services").

By visiting, browsing, registering an account on, or otherwise accessing or using the dions-eat.click website, you acknowledge that:

• You have read, understood, and agree to be legally bound by these Terms;
• You are at least 18 years of age, or if you are between 13 and 17 years of age, you are accessing the Services with the knowledge and consent of a parent or legal guardian who also agrees to be bound by these Terms;
• You have the legal authority and capacity to enter into this Agreement;
• Your use of the Services complies with all applicable federal, state, and local laws and regulations.

If you are accessing or using the Services on behalf of a business entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include such entity.

2. Description of Services

Dions is a food-related business operating in the United States. Through the website at dions-eat.click, we offer the following services and functionalities:

• Online Food Ordering: Customers may browse our menu offerings and place orders for food products through the website, subject to availability and applicable delivery or pickup options.
• Menu Information: We provide detailed descriptions, photographs, ingredient information, and pricing related to our food products and offerings.
• Account Management: Registered users may create and manage personal accounts, view order history, manage preferences, and store delivery information.
• Promotions and Loyalty Programs: From time to time, we may offer special promotions, discount codes, loyalty rewards, or other incentive programs subject to additional terms and conditions.
• Customer Support: We provide customer service channels including email support and other contact methods to assist users with inquiries, complaints, or feedback.
• Nutritional and Allergen Information: We endeavor to provide accurate nutritional and allergen information; however, this information is provided for general informational purposes and is subject to change.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict access to any portion of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or any portion thereof.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your access to and use of the Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security and confidentiality of your account credentials and notify us immediately at [email protected] if you suspect any unauthorized access to your account;
• Update your account information promptly to keep it accurate and current;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services;
• Ensure that any information you provide regarding food allergies or dietary restrictions is complete and accurate, understanding that we cannot guarantee a completely allergen-free environment.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of the Services:

• Submitting false, fraudulent, or misleading information in connection with any order or account registration;
• Using the Services for any unlawful purpose or in violation of any federal, state, or local law or regulation;
• Impersonating any person or entity, or falsely representing your identity or affiliation with any person or entity;
• Attempting to gain unauthorized access to any portion of the Services, other users' accounts, or any systems or networks connected to the Services;
• Using automated means, including bots, scrapers, crawlers, or similar technologies, to access, extract, or collect data from the website without our prior written consent;
• Transmitting any viruses, malware, spyware, or other harmful or disruptive code through or in connection with the Services;
• Interfering with or disrupting the integrity, security, or performance of the Services or the servers and networks connected thereto;
• Placing fraudulent orders, submitting false chargebacks, or engaging in any form of payment fraud;
• Posting, transmitting, or distributing any content that is defamatory, obscene, offensive, harassing, threatening, or otherwise objectionable;
• Using the Services to send unsolicited commercial communications (spam) or to harvest contact information of other users;
• Attempting to reverse-engineer, decompile, disassemble, or otherwise discover the source code of any software used in connection with the Services;
• Reselling, sublicensing, or commercially exploiting any portion of the Services without our prior written authorization;
• Engaging in any conduct that, in our reasonable judgment, restricts or inhibits any other user from using or enjoying the Services.

Violation of these prohibitions may result in immediate termination of your account and access to the Services, and may expose you to civil and/or criminal liability under applicable law.

4. Account Registration and Security

To access certain features of the Services, including placing orders, you may be required to create a user account. When registering, you agree to provide truthful and accurate information and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your username and password, and for all activities that occur under your account.

You may not transfer your account to another person or allow others to use your account. We reserve the right to terminate accounts that are found to be used in violation of these Terms or that have been inactive for an extended period of time, at our sole discretion and without prior notice.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Payment Terms

5.1 Pricing

All prices displayed on the dions-eat.click website are in United States Dollars (USD) and are subject to applicable sales tax, delivery fees, and service charges where applicable. We reserve the right to change prices at any time without prior notice, though price changes will not affect orders that have already been confirmed.

5.2 Payment Methods

We accept various forms of payment as indicated on the website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and fees.

5.3 Order Confirmation

Your order is not confirmed until you receive an order confirmation from us. We reserve the right to refuse, cancel, or limit any order at any time for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

5.4 Refunds and Cancellations

Refund and cancellation policies for food orders are subject to the specific terms communicated at the time of ordering. Given the perishable nature of food products, all sales may be considered final once an order has been prepared. If you have a concern about your order, please contact us promptly at [email protected]. We will review complaints on a case-by-case basis and, at our sole discretion, may offer partial or full refunds, credits, or replacement items where appropriate.

5.5 Taxes

You are responsible for paying all applicable federal, state, and local taxes associated with your purchases. We will collect and remit applicable sales taxes as required by law.

6. Food Allergen and Dietary Disclaimer

Nutritional information provided on our website is offered for general informational purposes only and should not be relied upon as a substitute for professional medical or dietary advice. Individuals with specific health conditions should consult a qualified healthcare provider before consuming our products.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services and all content, materials, and features available through the dions-eat.click website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the overall "look and feel" of the website (collectively, "Content"), are owned by or licensed to Dions and are protected by applicable United States and international intellectual property laws, including copyright, trademark, trade secret, and other proprietary rights laws.

The "Dions" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dions or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

7.2 Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and to view the Content solely for your personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, modify, create derivative works of, publicly display, or perform any Content;
• Use any data mining, robots, or similar data gathering or extraction tools;
• Download, copy, or cache any Content except as permitted by the website's standard caching functionality;
• Use the Content for any commercial purpose without our prior written consent.

7.3 User-Submitted Content

If you submit any content to us through the Services, including reviews, comments, photographs, or feedback ("User Content"), you grant Dions a worldwide, irrevocable, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media format. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe upon the rights of any third party.

8. Disclaimers and "As-Is" Basis

Specifically, we make no representation or warranty that:

• The Services will meet your specific requirements or expectations;
• The website will be available at any particular time or location without interruption;
• Any errors or defects in the Services will be corrected;
• The information provided through the Services, including menu descriptions, nutritional information, and pricing, is complete, accurate, reliable, or current at all times;
• The results obtained from use of the Services will be accurate or reliable;
• The quality of any food products, information, or other material obtained through the Services will meet your expectations.

Any reliance you place on information provided through the Services is strictly at your own risk. Certain jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

In no event shall Dions's total aggregate liability to you for all claims arising out of or related to these Terms or the Services exceed the greater of: (a) the total amount actually paid by you to Dions in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) one hundred United States Dollars ($100.00).

The limitations of liability in this section shall apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you. In such jurisdictions, Dions's liability shall be limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dions and its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your access to or use of the Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights;
• Any User Content you submit, post, or transmit through the Services;
• Any fraud, misrepresentation, or willful misconduct on your part;
• Any food allergic reactions or health issues arising from your failure to accurately disclose dietary restrictions or to seek appropriate medical advice.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You may not settle any claim subject to indemnification under this section without our prior written consent.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to these Terms, the Services, or any transaction or relationship between you and Dions (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dions is registered and operates, without regard to its conflict of law provisions.

To the extent that any dispute is not subject to the arbitration provision set forth in Section 12, you and Dions agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

Our Services are intended for use within the United States. We make no representations that the Services are appropriate or available for use in other locations. If you access the Services from outside the United States, you do so at your own risk and are solely responsible for compliance with applicable local laws.

Users in California should note that their rights may also be governed by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the California Business and Professions Code, among other applicable state laws. For consumer protection matters, the Federal Trade Commission Act (FTC Act) may also apply.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will make good faith efforts to resolve the dispute within thirty (30) days of receiving written notice of the dispute. If the dispute is not resolved within that period, either party may proceed to the formal dispute resolution procedures described below.

12.2 Binding Arbitration

EXCEPT FOR CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF OR CLAIMS REGARDING INTELLECTUAL PROPERTY RIGHTS, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, rather than in court, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), which rules are incorporated herein by reference.

The arbitration shall be conducted in English and shall take place in the United States. The arbitrator shall have authority to award any remedy or relief that a court of competent jurisdiction could order, except that the arbitrator shall not have the authority to award punitive damages unless expressly authorized by statute. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND DIONS EACH WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION. All disputes shall be resolved on an individual basis. This waiver is an essential part of this arbitration agreement, and if it is found to be unenforceable, the entire arbitration provision shall be null and void.

12.4 Time Limitation

Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, notwithstanding any statute of limitations to the contrary.

13. Term and Termination

13.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Services or maintain an account with us, whichever is longer.

13.2 Termination by You

You may terminate your account and cease using the Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities that accrued prior to the date of termination.

13.3 Termination by Dions

We reserve the right to suspend, restrict, or terminate your access to the Services, your account, or any portion of the Services, with or without cause and with or without notice, in our sole discretion, including but not limited to cases where:

• You have violated any provision of these Terms;
• We believe that your actions may cause legal liability or harm to us, other users, or third parties;
• We are required to do so by law or court order;
• We decide to discontinue the Services or any portion thereof.

13.4 Effect of Termination

Upon termination of your account or access to the Services for any reason, the license granted to you under these Terms shall immediately terminate. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

14. Third-Party Links and Services

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Dions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these third parties or their websites. We encourage you to read the terms and privacy policies of any third-party websites you visit.

References to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Dions.

15. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using the Services, you consent to our collection and use of your information as described in our Privacy Policy.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know about personal information collected, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. Please refer to our Privacy Policy for further details.

16. Accessibility

Dions is committed to ensuring that the Services are accessible to users with disabilities, in accordance with applicable law, including the Americans with Disabilities Act (ADA). If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us at [email protected] so that we may address your concerns.

17. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms at any time in our sole discretion. When we make material changes to these Terms, we will:

• Post the updated Terms on our website at dions-eat.click with a revised "Last Updated" date;
• Provide notice through the Services, such as via email to the address associated with your account, or through a prominent notice on our website.

Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue your use of the Services immediately. We encourage you to review these Terms periodically to stay informed of any changes.

We may make non-material changes to these Terms without providing specific notice. In all cases, modifications will be effective upon posting to the website unless otherwise specified.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. In either case, the invalidity, illegality, or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if such invalid, illegal, or unenforceable provision had never been included.

The parties acknowledge and agree that the class action waiver set forth in Section 12.3 is a material term of these Terms, and if it is found to be unenforceable, the entire arbitration agreement in Section 12 shall be null and void, and disputes shall be resolved in a court of competent jurisdiction.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Dions through the Services, constitute the entire agreement between you and Dions concerning your use of the Services and supersede all prior and contemporaneous agreements, negotiations, representations, and understandings, whether oral or written, between you and Dions with respect to the subject matter hereof.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Dions.

21. Force Majeure

Dions shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, government actions or restrictions, labor disputes, power outages, internet or telecommunications failures, fire, flood, or other similar events ("Force Majeure Events"). In the event of a Force Majeure Event, we will make reasonable efforts to resume performance of our obligations as soon as practicable.

22. Assignment

You may not assign or transfer these Terms or any of your rights or obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. Dions may freely assign or transfer these Terms or any rights or obligations hereunder without restriction. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective heirs, executors, administrators, successors, and permitted assigns.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

We will make reasonable efforts to respond to all inquiries within a reasonable timeframe. For urgent matters, please include "URGENT" in the subject line of your email.